The Government of India has begun a complete overhaul of its old official email system and has chosen the Indian technology company Zoho to provide a modern secure and scalable cloud based platform. The decision was shared through a reply in Parliament by the Ministry of Electronics and Information Technology.
A major shift to a new secure Indian email setup
Under this upgrade all government email accounts will move from legacy servers to Zoho servers. The new platform will also include office tools for documents sheets presentations secure file storage and team collaboration. Officials say this will bring a smoother and more reliable communication system for ministries and departments.
The security framework of the new platform includes end to end encryption multi factor authentication strict access controls device level protection and updated monitoring tools. All data will be stored inside India in dedicated data centres that meet national security requirements.
Why the government selected Zoho
Zoho was selected after a competitive bidding process. According to officials the choice reflects the governments larger goal of encouraging Indian technology and strengthening digital self reliance. The new system promises high reliability strong recovery systems and ease of collaboration for lakhs of government employees.
Technology experts say this move shows growing trust in Indian software companies to handle sensitive government data and critical digital infrastructure.
Many ministries already started shifting
Several senior ministers have already moved to the new email system. Some ministries including the Ministry of Education have also asked their staff to begin using Zoho productivity tools for daily work. What started as an email migration is becoming a wider adoption of Indian software in routine government operations.
What comes next
The migration of existing accounts will happen in phases. The government aims for a smooth shift and has assured that work will not be disrupted during the transition. Training and awareness for staff will be key to ensure that the new system is used correctly and safely.
If the project moves forward as planned India will have a more secure reliable and self developed digital communication system for official work and this may help reduce dependence on foreign software in the long term.
